Testimonials

Every day of the training had education from different perspectives of crisis intervention. The topics I enjoyed most were mental health in our work place, cues to identify mental health, juvenile crisis, real life stories of individuals living with mental health and resources available. The scenarios and actors are there for you to learn and develop your skills. The scenarios brought out some of my weaknesses and allowed me to work on those. I also was able to identify some of my strengths that I can continue being confident in and bring to my team. There is something to learn and take back to your department no matter your level of experience, position in a department or years of service. Overall, this training was packed full of useful and important information.

In 2010, as a 14 year veteran officer, I was asked to take the MN CIT 40 hour course as one of two of the first officers to take the course in our department.  As the week progressed, my awareness and empathy toward mental illness grew significantly.  The scenarios exposed me to things I had never seen or recognized before.  Using active listening skills and now being able to recognize different mental illnesses and their symptoms, I had the confidence to de-escalate and handle the situation differently than I would have before the training.

Within two weeks after taking the MN CIT training, I handled two very complex mental health calls that would have resulted in some type of escalated force, had I not taken this course.  One of the calls involved a delusional, non-verbal, naked male subject and three law enforcement agencies on the shUpdateoulder of a highway.  By recognizing his symptoms and using time on my side, I was able to communicate with him and persuade him to surrender, which resulted in no injuries to the subject or officers.  The subject’s pick-up truck was parked on the side of the highway, near us, and a loaded rifle was discovered between two mattresses in the open bed.

I followed up with the subject approximately three days after the incident.  He stated that he had never had an episode like this and it may have been from some laced marijuana he smoked about one hour prior to our meeting.  He fully understood what I was saying to him and knew that the rifle was in the truck.  He believed us both to be warriors, and that we could communicate by looks and telepathically.  He wanted to show me the rifle because he believed I would be proud of him, but knew not to grab it because he would have been killed by the other officers.  He thanked me for handling him the way that I did and advised me that he was seeking help.

Crisis Intervention Team (CIT) training is the most relevant training that I have seen in the realms of modern de-escalation tactics and street survival. CIT Training incorporates several needed skills to successfully defuse a chaotic situation where the use of physical force is unnecessary and sometimes prejudicial to the outcome. It increased my self-confidence in a way that I felt capable to help a person in crisis to reach a peaceful resolve. Peaceful resolutions are most important in today’s law enforcement and the goal to increase trust and legitimacy to the public.

CIT training is very realistic and it will challenge participants to critically think about physical indicators, brain functions and patient disposition before even considering to employ traditional counter-resistance methods. Scenarios are performed by professional actors who create a very realistic platform for participants to truly engage the scene with both their hearts and minds.

“I wasn’t sure what to expect at first. But I really enjoyed the class and felt that it gave me a better idea of how to deal with mental illnesses and how to better serve those dealing with them. The role players were amazing and the scenarios were spot on for things we would come into contact with on the street. I would recommend this class to anyone starting their career in LE and to anyone who hasn’t taken it. Thank you so much for putting on a great class.”